
Professional Cab Treasure Call Handling and Dispatch Operations
Cab Treasure Offers the System — Professional Dispatch Unlocks Its True Value
Cab Treasure has become a recognised dispatch solution among UK taxi and private hire operators seeking a practical and efficient booking management platform. Its system enables firms to handle reservations, allocate drivers and manage customer communications from a centralised environment.
However, many Cab Treasure users face the same operational reality.
Even reliable dispatch software cannot prevent lost revenue if customer calls go unanswered or dispatch capacity becomes overstretched.
Cab Treasure manages bookings effectively once information enters the system. The real challenge lies in ensuring every customer enquiry reaches that system promptly, accurately and consistently — especially during peak demand, night hours and weekends.
This is where Cab Treasure dispatch support provides a powerful commercial advantage.
Taxi Guys Limited delivers professional Cab Treasure call handling and dispatch services for UK taxi firms. We operate directly inside your Cab Treasure system, answering calls in your company name, entering bookings in real time and coordinating drivers as a seamless extension of your in-house team.
Why Cab Treasure Users Still Miss Bookings
Dispatch Software Cannot Replace Human Call Handling
Cab Treasure streamlines booking processes once data is entered. However, it does not:
- Answer inbound customer calls
- Handle booking enquiries
- Reassure first-time passengers
- Manage complex journey requests
- Absorb sudden surges in demand
Yet many high-value taxi bookings still arrive by telephone, particularly from:
- Corporate account clients
- Hotels and concierge desks
- Elderly passengers
- Care and medical transport coordinators
- Airport and station travellers
If these calls are delayed or unanswered, the booking never reaches your Cab Treasure system.
The Revenue Impact of Missed Calls
Even well-managed Cab Treasure firms experience missed calls during:
- Friday and Saturday night peaks
- Early-morning airport booking windows
- Night-time hours
- Staff sickness or holiday gaps
- Weather disruption periods
A realistic example:
- 10 missed calls per day
- Average fare £28
- £280 lost daily
- £8,400 lost monthly
- Over £100,000 lost annually
Your Cab Treasure platform can handle these bookings without difficulty.
The missing link is consistent professional call handling.
What Cab Treasure Dispatch Support Means
Outsourcing Cab Treasure dispatch does not change your system or business identity. It ensures your Cab Treasure environment is operated consistently and professionally.
With Taxi Guys Limited, we:
- Answer calls in your company name
- Follow your booking procedures and tone
- Enter bookings directly into Cab Treasure
- Allocate drivers through your existing workflow
- Monitor live journeys
- Handle booking amendments and cancellations
- Provide customer updates when required
To customers, your taxi firm appears responsive and well-organised.
To you, dispatch becomes stable, scalable and cost-effective.
Seamless Integration With Your Cab Treasure System
No software migration.
No downtime.
No changes to your existing setup.
Our dispatch professionals log securely into:
- Cab Treasure dispatcher consoles
- Booking management screens
- Driver allocation tools
- Live vehicle tracking dashboards
This enables:
- Real-time booking entry
- Immediate driver assignment
- Automated customer notifications
- Full operational visibility
Your data remains inside your Cab Treasure system.
Your control remains unchanged.
How Our Cab Treasure Dispatch Support Works
Call Handling
- Calls answered promptly
- Your company name used
- Polite and professional communication
- Clear confirmation of journey details
Booking Entry
- Accurate pickup and destination capture
- Pre-booked scheduling
- Special instructions recorded
- Immediate customer confirmation
Driver Allocation
- Intelligent driver selection inside Cab Treasure
- Real-time communication with drivers
- Monitoring of active journeys
Customer Support
- Handling changes and cancellations
- Providing updates during delays
- Responding to customer enquiries
All activity takes place directly within your Cab Treasure environment.
24/7 Coverage for Cab Treasure Taxi Firms
Many Cab Treasure users still restrict out-of-hours call handling. This leaves high-value booking windows unprotected.
Our service provides:
- Night dispatch cover
- Weekend call handling
- Peak-time overflow protection
- Full 24/7 availability
Your Cab Treasure platform becomes a continuous revenue operation rather than an office-hours tool.
Benefits of Outsourcing Your Cab Treasure Dispatch
Taxi firms using our Cab Treasure support typically achieve:
- Zero missed calls
- Higher booking conversion
- Faster booking confirmation
- Improved customer satisfaction
- Better online reviews
- Increased driver productivity
- Reduced staffing stress
- Predictable monthly costs
This is not simply dispatch assistance.
It is revenue protection and brand strengthening.
Competitive Advantage Over Other Cab Treasure Users
Many taxi firms operate Cab Treasure with limited in-house dispatch cover. By introducing professional dispatch support, you gain:
- Faster response times
- Consistent customer communication
- Higher booking capture
- Stronger local reputation
Same Cab Treasure system.
Stronger operation.
Greater commercial results.
Why Taxi Guys Limited
We specialise exclusively in taxi dispatch operations.
We understand Cab Treasure workflows, driver coordination, booking behaviour and UK passenger expectations.
Our Cab Treasure dispatch service includes:
- Cab Treasure-trained dispatch professionals
- Custom call scripts and procedures
- Secure system access
- UK time-zone coverage
- Performance monitoring
- Scalable support as your business grows
We do not replace your business.
We strengthen the way it operates.
Turn Cab Treasure Into a High-Performance Dispatch Operation
Cab Treasure provides capable dispatch technology for taxi firms. But long-term profitability depends on consistent, professional operation every hour of every day.
Cab Treasure dispatch outsourcing transforms:
- Missed calls into confirmed bookings
- Idle drivers into productive fleets
- Limited coverage into round-the-clock availability
- Software investment into reliable revenue growth
For UK taxi firms using Cab Treasure, professional dispatch support is the difference between owning a functional system and running a high-performance operation.
Same Cab Treasure system. Stronger dispatch. Higher profit.
FAQ’s
Can you operate inside my existing Cab Treasure system?
Yes. Our operators log directly into your Cab Treasure platform and manage bookings in real time.
Will customers know calls are outsourced?
No. Calls are answered in your company name, following your scripts and tone of voice.
Do you provide 24/7 Cab Treasure dispatch coverage?
Yes. We offer night, weekend and full 24/7 Cab Treasure dispatch support.
Can I start with overflow or night support first?
Yes. Many Cab Treasure firms begin with peak-time or out-of-hours coverage before expanding to full dispatch outsourcing.
Do I keep full control of my Cab Treasure system?
Yes. All bookings remain inside your Cab Treasure system with full visibility and reporting access.