Professional Cordic Call Handling and Dispatch Support
Cordic Gives You Capability — Consistent Operation Unlocks Profit
Cordic has become a respected and widely used dispatch system among taxi and private hire operators across the United Kingdom. Its booking management, driver tracking and automated customer communication tools allow taxi firms to operate efficiently in an increasingly competitive market.
However, many Cordic users encounter the same operational reality.
Even the most reliable dispatch software cannot prevent lost revenue if calls go unanswered or dispatch teams become overstretched.
Cordic manages bookings seamlessly once they enter the system. The challenge lies in ensuring every customer enquiry reaches that system promptly, accurately and consistently — particularly during peak hours, night shifts and weekends.
This is where Cordic dispatch outsourcing provides a measurable commercial advantage.
Taxi Guys Limited delivers professional Cordic call handling and dispatch support for UK taxi firms. We operate directly inside your Cordic system, answering calls in your company name, entering bookings in real time and coordinating drivers as a natural extension of your in-house team.
Why Cordic Users Still Miss Bookings
Dispatch Software Does Not Answer Calls
Cordic streamlines dispatch once data is entered. But it does not:
- Answer inbound customer calls
- Handle booking enquiries
- Reassure uncertain passengers
- Manage special or complex journey requests
- Cope with sudden demand surges
Yet many taxi bookings — especially high-value journeys — still come through telephone calls from:
- Corporate clients
- Hotels and reception desks
- Elderly passengers
- Care providers
- Airport and station travellers
If these calls are not answered quickly, the booking is lost before Cordic ever receives it.
The Revenue Impact of Missed Calls
Even well-run Cordic firms experience missed calls during:
- Friday and Saturday night peaks
- Early-morning airport runs
- Night-time hours
- Staff sickness or holiday gaps
- Weather disruption periods
A realistic example:
- 12 missed calls per day
- Average fare £28
- £336 lost daily
- £10,080 lost monthly
- Over £120,000 lost annually
Your Cordic system can process these journeys without difficulty. The missing link is professional, continuous call handling.
What Cordic Dispatch Outsourcing Means
Outsourcing your Cordic dispatch does not change your software or your business identity. It simply ensures your Cordic system is operated consistently and professionally.
With Taxi Guys Limited, we:
- Answer calls in your company name
- Follow your booking procedures and tone
- Enter bookings directly into Cordic
- Allocate drivers through your existing workflow
- Monitor live journeys
- Handle amendments and cancellations
- Provide customer updates when required
To customers, your taxi firm appears highly responsive and well-staffed.
To you, dispatch becomes reliable, scalable and cost-effective.
Seamless Integration With Your Cordic System
No migration.
No downtime.
No new software.
Our dispatch professionals log securely into:
- Cordic dispatcher consoles
- Booking management screens
- Driver allocation tools
- Live vehicle tracking dashboards
This provides:
- Real-time booking entry
- Immediate driver assignment
- Automated customer notifications
- Full operational visibility
Your data stays inside your Cordic system.
Your control remains unchanged.
How Our Cordic Dispatch Support Works
Call Handling
- Calls answered promptly
- Your business name used
- Polite and professional communication
- Clear confirmation of booking details
Booking Entry
- Accurate pickup and destination capture
- Pre-booked journey scheduling
- Special instructions recorded
- Immediate customer confirmation
Driver Allocation
- Intelligent driver selection within Cordic
- Real-time communication with drivers
- Monitoring of active trips
Customer Support
- Handling booking changes
- Managing cancellations
- Providing delay updates
- Responding to customer queries
Everything takes place within your Cordic environment.
24/7 Coverage for Cordic Taxi Firms
Many Cordic users still restrict night and weekend call handling. This leaves high-value booking windows exposed.
Our service offers:
- Night dispatch cover
- Weekend call handling
- Peak-time overflow protection
- Full 24/7 dispatch availability
Your Cordic system becomes a continuous revenue operation rather than an office-hours tool.
Benefits of Outsourcing Your Cordic Dispatch
Taxi firms using our Cordic support typically achieve:
- Zero missed calls
- Higher booking conversion
- Faster booking confirmation
- Improved customer satisfaction
- Better online reviews
- Increased driver productivity
- Reduced staffing stress
- Predictable monthly costs
This is not simply operational assistance.
It is revenue protection and brand strengthening.
Competitive Advantage Over Other Cordic Users
Many taxi firms invest in Cordic but rely on limited in-house dispatch cover. By introducing professional dispatch support, you gain:
- Faster response times
- Consistent customer communication
- Higher booking capture
- Stronger reputation in your local market
Same Cordic system.
Stronger operation.
Greater commercial results.
Why Taxi Guys Limited?
We specialise solely in taxi dispatch operations.
We understand Cordic workflows, driver coordination, booking behaviour and UK passenger expectations.
Our Cordic dispatch service includes:
- Cordic-trained dispatch professionals
- Custom call scripts and procedures
- Secure system access
- UK time-zone coverage
- Performance monitoring
- Scalable support as your business grows
We do not replace your business.
We strengthen the way it operates.
Turn Cordic Into a High-Performance Dispatch Operation
Cordic provides taxi firms with strong dispatch technology. But sustained profitability depends on consistent, professional operation every hour of every day.
Cordic dispatch outsourcing transforms:
- Missed calls into confirmed bookings
- Idle drivers into productive fleets
- Limited coverage into round-the-clock availability
- Software investment into reliable revenue growth
For UK taxi firms using Cordic, professional dispatch support is the difference between owning a good system and running a high-performance operation.
Same Cordic system. Stronger dispatch. Higher profit.
FAQ’s
Can you operate inside my existing Cordic system?
Yes. Our operators log directly into your Cordic platform and manage bookings in real time.
Will customers know calls are outsourced?
No. Calls are answered in your company name following your scripts and tone of voice.
Do you provide 24/7 Cordic dispatch support?
Yes. We offer night, weekend and full 24/7 dispatch coverage for Cordic users.
Can I start with overflow or night cover first?
Yes. Many Cordic firms begin with peak-time or out-of-hours cover before expanding to full support.
Do I keep full control of my dispatch system?
Yes. All bookings remain inside your Cordic system with full visibility and reporting.