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Privacy Policy

Who we are

Welcome to Taxi Guys Limited, your premier outsourcing call center for taxi firms and private hire companies across the United Kingdom. With our headquarters located in the vibrant city of London, we provide round-the-clock, 24/7 support to ensure your business never misses a beat. Our dedicated team is available to cover shifts and deliver exceptional service anytime, day or night.
At Taxi Guys Limited, we understand the challenges faced by taxi firms and private hire companies in managing their customer support services throughout all hours of the day. From handling customer inquiries to managing reservations and dispatching, we are here to alleviate the burden and help you streamline your operations. With our expertise, cutting-edge technology, and a highly skilled team, we ensure that your customers receive prompt, reliable, and professional assistance whenever they need it.
Our commitment to excellence sets us apart. We pride ourselves on delivering a seamless and personalized experience for both your business and your customers, 24 hours a day, 7 days a week. Our trained call center agents are adept at providing outstanding customer service, ensuring that every interaction reflects your brand’s values and exceeds your customers’ expectations, no matter the time of day.
As your outsourcing partner, we offer a comprehensive range of services. Our team is equipped to handle a diverse range of tasks, including phone support, appointment scheduling, order processing, complaint resolution, and more, around the clock. By outsourcing your call center needs to Taxi Guys Limited, you can rely on us to cover shifts and provide uninterrupted support, allowing you to focus on core business functions while we take care of the customer service aspect. This results in improved efficiency and increased customer satisfaction, even during non-traditional hours.
With our extensive industry knowledge and experience, we have developed a deep understanding of the unique requirements of taxi firms and private hire companies. Whether you operate a large-scale operation or a smaller, local service, our solutions are tailored to your specific needs. We are committed to building long-term partnerships, providing you with flexible and scalable outsourcing services that grow alongside your business, 24/7.
Choose Taxi Guys Limited as your outsourcing call center partner and experience the benefits of our reliable, cost-effective, and customer-centric solutions. Let us handle your customer support needs, cover shifts, and ensure round-the-clock service while you focus on driving your business forward. Contact us today to learn more about how we can assist you in delivering exceptional service and achieving operational excellence.

https://taxiguys.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.