Every year, thousands of industry professionals gather at one of the most anticipated events in the UK taxi and private hire calendar — the PHTM Expo. Held at the impressive Arena MK in Milton Keynes, this event has become the heartbeat of innovation, networking, and transformation in the private hire industry.
For taxi firms serious about growth, efficiency, and sustainability, the PHTM Expo is more than an event — it’s a game-changing experience. And in 2025, Taxi Guys is proud to be at the centre of that transformation.
What Is the PHTM Expo?
The Private Hire and Taxi Monthly (PHTM) Expo is a dedicated two-day exhibition that brings together fleet operators, technology providers, vehicle suppliers, software developers, regulators, and innovators from across the UK. It’s where deals are made, ideas are exchanged, and the future of private hire is shaped.
Held at Arena MK, a world-class venue in Milton Keynes, the expo features everything from vehicle showcases and dispatch software to fleet insurance, finance, compliance solutions, and automation tools — and now, next-level operational support.
Why Every Taxi Business Should Attend
The private hire sector is rapidly evolving. With rising costs, driver shortages, increased customer expectations, and stricter regulations, operators need to be more agile than ever.
PHTM Expo gives firms a chance to:
- Discover new technologies and services
- Meet suppliers who truly understand the industry
- Stay ahead of upcoming regulations and licensing updates
- Network with fellow operators and share insights
- Explore new models to streamline operations and reduce costs
This is where Taxi Guys comes in — with a solution that many firms didn’t even know existed.
Who Are Taxi Guys?
Taxi Guys is a UK-based dispatch and outsourcing partner that currently supports over 33 private hire and taxi firms across the UK. With a fully operational team located in Islamabad, Pakistan, and strategic leadership based in London, we help companies handle everything from 24/7 dispatching, controlling and call handling to back-office tasks, drivers and account invoices, also custom software solutions.
Our unique model blends affordability with unmatched quality, giving firms a dependable way to scale without the burden of in-house staffing, scheduling chaos, or missed bookings.
What Makes Taxi Guys Different?
While many providers offer outsourced services, very few truly understand the specific needs of UK taxi firms. At Taxi Guys, we’ve spent years in the industry, mastering what works — and fixing what doesn’t.
Here’s what sets us apart:
🔹 Complete 24/7 Operational Support
We run your dispatch, take customer calls, and manage bookings round-the-clock. You no longer need to worry about night shifts, sick days, bank holidays, Christmas, or a No-show from the agent.
🔹 Trained, Bilingual Agents with Industry Knowledge
Our UK-Return Controllers and Dispatchers speak clearly, confidently, and professionally. They’re trained to handle UK passengers, local accents, and the fast-paced demands of a taxi control room.
🔹 Tailored Rosters and Seamless Shift Management
We create and manage shift plans that align with your busiest hours. Whether you need backup during peak times or full operational coverage, we handle it all.
🔹 Technology-First Approach
Through our software division, we also support clients with Website development, app development, data integration, and custom automation tools, helping them modernize and stay ahead.
🔹 Affordable, Scalable Service
We deliver UK-level quality at a fraction of the cost of running an in-house team — without compromising on service or responsiveness.
🔹 UK Standards, Local Pricing
We combine the best of both worlds: UK-quality service at South Asian operational costs. With offices in Islamabad Pakistan, and a management team that speaks both your business language and your customers’ language, we bring affordability without sacrificing professionalism.
🔹 Beyond Just Dispatch – A Full Tech & Support Ecosystem
Taxi Guys is not just a call center. We’re a technology-driven partner, offering support for Drivers Invoicing, Clients Invoicing like CMAC, app development, system integration, data entry, and other back-office tasks through our in-house software division. This allows us to help taxi firms modernize operations and scale quickly without hunting for multiple vendors.
🔹 Real Support, Real People – Always a Call Away
When you work with Taxi Guys, you’re not dealing with layers of bureaucracy or anonymous teams. You’re supported by a dedicated account manager, and if needed, you can always reach our office at 01582 800251 for any immediate concerns.
What to Expect from Taxi Guys at PHTM Expo 2025
If you’re attending this year’s PHTM Expo at Arena MK, a visit to the Taxi Guys stand is a must.
Here’s what you’ll discover:
- Live demonstrations of how we manage dispatch workflows in real-time
- Case studies showing how firms are saving up to 90% on operational costs
- Insights into building your own remote control room — without the stress
- Details about our onboarding process and service packages
- Free consultations on how we can tailor a support model for your firm
Whether you’re a small operator looking to grow or a large firm trying to cut costs without losing quality, our team will walk you through the options.
Why You’ll Remember Taxi Guys?
At Taxi Guys, we’re not just filling a gap — we’re solving a pain point that has long been ignored in the taxi industry. Our clients trust us not because we’re cheap, but because we’re consistent, responsive, and industry-smart.
We’re already powering the day-to-day operations of firms from London to Manchester, Birmingham to Bradford — and our growth continues because the results speak for themselves.
We don’t just offer support — we deliver peace of mind.
📍 Event Details
- Event: PHTM Expo 2025
- Register for the Event: https://www.phtm.co.uk/register
- Location: Arena MK, Milton Keynes
- Dates: 14th & 15th May 2025
- Meet Taxi Guys: STAND 30
- Website: https://taxiguys.co.uk
- Contact: 01582 800251
✨ Final Thoughts
The taxi industry is changing. Customers expect faster service. Drivers want flexible scheduling. And operators need reliable, affordable ways to stay competitive.
Taxi Guys is helping firms across the UK adapt, grow, and thrive.
We’re not just a vendor — we’re your silent partner behind the scenes, making sure your business runs like clockwork.
So when you’re walking through the aisles at the PHTM Expo this year, make sure to stop by and meet the team that’s transforming taxi operations for good.
Taxi Guys – Supporting the Taxi Industry, Smarter.